The Maison Duret is a commercial enterprise concerned with leatherworking. It also creates made-to-measure leather goods for a luxury audience.
In effect, for more than 20 years, Maison Duret has continuously created objects as well as leather goods and accessories. p>
The creation and maintenance of the merchant website is managed by:
Agence Shin, 1 rue d’Uzes 75002 Paris, 09 51 07 70 00
The general conditions of sale (known hereafter as the General Conditions of Sale) governing the sale of products offered on the site http://www.duret-paris.com ( known hereafter as the Site ) are here taken to be legally binding:
La Maison DURET, sis 29, rue Duret, 75116 Paris France, +33 (0)1 40 67 93 05, +33 (0)1 40 67 93 05, firstname.lastname@example.org (known hereafter as Duret Paris).
All other physical persons of the age of majority, being non commercial, (hereafter referred to as the Client), having the legal ability to purchase items offered by the site and live exclusively in areas serviced by the site.
Resale of items from the site is strictly prohibited for commercial purposes.
Once an order has been made on the site, you must accept without exception the current terms and conditions of sale which will remain always accessible on the site after the order has been placed.
These general terms and conditions of sale can be modified at any time, and when and if that happens they will be posted on the site as soon as possible. Nevertheless, in the event that the previous General Terms and Conditions of Sale are still accessible to the public via other websites or by any other means, they will no longer be enforceable at Duret Paris.
The long distance selling system set up on the Site strictly complies with the requirements for long distance selling, and in particular with Articles L.111-1, L.112-1 and L. 221-1 et seq. of the Consumer Code.
Article 1 - DOMAIN
These General Terms and Conditions of Sale are used to define the framework applicable to all contractual relationships arising from sales made via the Site for delivery throughout the world.
This contractual framework concerns all the different stages of the sale: from the order to the delivery via a possible refund or exchange.
Article 2 - PRODUCTS
The products offered for sale on this Site are those available on the Site or in store on the day of the order.
Each product includes a product sheet describing all of its essential characteristics including price, photography, dimensions, composition and colors available.
The customer's attention should be drawn to the fact that there may be subtle differences between a product and its image, particularly with regard to the quality of the image.
The products offered for sale on the Site comply with the current regulations relating to the safety and health of persons in accordance with both French and European regulations, and in particular the legislation on regulated chemical substances.
The products offered for sale on the Site also comply with the requirements of the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) to ensure that international trade in specimens of animals and Wild plants do not threaten the survival of the species to which they belong. Compliance with this agreement and the formalities involved entail additional time for processing and shipping the order. .
Article 3 - PRICES OF THE ITEMS FOR SALE
The prices are indicated in euros and all taxes included, taking into account the VAT applicable in France on the day of the order.
Duret Paris reserves the right to modify its prices at any time, it being understood that the one applicable to the customer is the one displayed on the Site on the day of the order and confirmed thereafter during the validation.
Delivery costs, which are the responsibility of the customer, are indicated during the summary of the order before validation. They are inclusive of all taxes and are added to the selling price of the products.
In accordance with the provisions of Article L. 221-11 of the Consumer Code, a written confirmation is sent to the customer on each delivery specifying the price paid plus the delivery costs charged.
In case of display of a lower price or incorrect pricing, whatever the reason (human error or computer), the Customer will be informed as soon as possible that his order is canceled, even though it has been validated by Duret Paris .
This information complies with articles L.112-1 to L.112-4 of the French Consumer Code.
Article 4 - PLACING THE ORDERS
The orders made on the Site are broken down in several steps in accordance with the provisions of article 1125 and following of the Civil Code:
Step 1 : The customer selects the selected product (s) and adds them to their basket, which indicates how many items have been selected.
Step 2: The customer checks that their basket contains the selected elements and by clicking on "order" has access to the summary of their order that can still be modified at this stage.
Step 3: After having checked the order and if necessary having modified it, the customer validates their basket by clicking again on "order" to finalize their order.
Step 4: The customer must enter the delivery and billing information, the latter being by default the same as the delivery address. If they already have a customer account, they must identify themselves by filling in their email address and password. If they do not have one, they will have to create one.
The customer checks all the information entered and clicks "validate or make payment" to continue their order.
The confirmation of the order automatically entails acceptance of the General Conditions of Sale.
Step 5: The customer must indicate the means of payment used and then enter their bank details (card type, name of the cardholder, number, validity date, cryptogram) as soon as the secure payment screen appears.
When payment is accepted, the customer is automatically redirected to an order confirmation screen on the Site.
When the payment is refused, the customer is asked to re-enter his bank details. After several failures, a screen will appear meaning the refusal of payment.
Duret Paris reserves, within the meaning of Article L.121-11 of the Consumer Code, the right to refuse any abnormal transaction or transaction with a customer with whom there is a dispute over payment of a previous order.
Step 6: After acceptance of payment, the Customer receives a digital confirmation of his order with the summary of it, its amount and the billing address and delivery.
The sale will thus be considered final only after this confirmation.
The customer will receive from shipment of his order an electronic message of confirmation of dispatch of the order.
Article 5 - FORMS OF PAYMENT
Payment of purchases is made when placing the order, by credit card (credit card, Visa, Eurocard / Mastercard, American Express) or through a PayPal account.
The debit of the Customer's credit card is made at the time of placing the order.
Internet payment monitoring is carried out directly online with the banks and institutions overseen via the secure online transaction system called Secure Socket Layer (SSL) protocol equipped with the 3D Secure system.
The purchases made on the Site are thus secure so that the confidentiality of the transmitted banking information is ensured by encryption. No credit card numbers are kept on the Site.
Under certain conditions, Duret Paris reserves the right to request additional documents such as a photocopy of the identity card or a proof of address to validate the order and ship a package.
Article 6 - DELIVERY
The order is usually sent 4 weeks after receipt of payment.
The items sold are delivered accompanied by a delivery note within a period which varies according to the delivery service chosen by the Customer.
Several modes of delivery are proposed on the Site:
Delivery in store:
DURET House, located at 29, rue Duret, 75116 Paris France, Open Tuesday to Saturday from 9:00 to 19:30, +33 (0) 1 40 67 93 05, +33 (0) 1 40 67 93 05, contact @ duret- paris.com
The products are either shipped via Fedex abroad with a tracking number and delivered without signature. In this case delivery time is: 2 to 5 days.
They can either be sent via Chronopost and delivered with signature required. In this case the delivery time is 24h. If one opts for this Extra mode, the Customer must contact Duret Paris before choosing this method of delivery, as it induces higher delivery costs.
They can finally be sent via Colissimo, delivered with signature required. In this case the delivery time is 48h.
Whatever the mode of home delivery chosen, Duret Paris sends a link to track the package online.
Home delivery in intramural Paris is also possible by courier.
Delivery charges are paid by the Customer in addition to the price of the products.
Delivery charges are paid by the Customer in addition to the price of the products.
Delivery charges depend on the chosen delivery method:
Delivery in store:
Fees are offered.
Fees vary depending on the carrier and the delivery area.
In case of non receipt of the order within the time indicated, the Customer can contact the carrier at the following address: 29 rue Duret 75116 Paris or by phone: 01 40 67 93 05.
In case of exceeding the delivery time, not justified by a case of force majeure, the Customer may request the resolution of the sale and obtain reimbursement of sums paid on the occasion of the sale.
When receiving the package, the Customer is required to check the conformity of the products received at the time of delivery. Any anomaly on the package or products must be notified within the legal timeframe upon receipt of the order.
Article 7 - RIGHTS OF RETRACTION-RETURNING PRODUCT- REIMBURSEMENT OR EXCHANGE
Any Customer who is not satisfied with his or her order may exercise the right of withdrawal provided by Article L. 221-18 of the Consumer Code within fourteen days upon receipt of the article to exercise this right without having to justify its decision.
The notification of the right to retractation is by mail to the address indicated: email@example.com.
The Customer must, in case of withdrawal, return the item (s) no later than fourteen days after notifying Duret Paris of its decision to retract their order.
The return is done either in shop for France, or by post for the international customers.
The item must be returned in its original condition, as any item returned incomplete, damaged, or soiled cannot be accepted.
The costs and risks related to the return are incumbent on the Customer.
Subject to the conditions mentioned above, Duret Paris reimburses as soon as possible the amount of all taxes included in the item returned to the Customer. The refund will be made by the same means of payment as the one used for the initial transaction.
The Customer has the opportunity to exchange the delivered items.
Article 8 - CONDITIONS PERTAINING TO PERSONALIZED ARTICLES
Duret Paris also offers a customization service for certain products.
In the case of a personalized request or custom-made belt, the right to retract previously stated cannot be exercised in accordance with the provisions of Article L. 221-28 of the Consumer Code.
For special requests or bespoke upholstery, the customer cannot exchange or return the items delivered, nor be reimbursed.
These items have a longer order processing time than for manufactured items without personalization, ie 5 weeks.
Article 9 - AFTER SALES SERVICE
The after-sales service is in charge of repairing the wear and tear of the items, as well as repairs within the framework of the warranty.
Contact details of the after-sales service: La Maison DURET, 29, rue Duret, 75116 Paris France, +33 (0) 1 40 67 93 05, +33 (0) 1 40 67 93 05, firstname.lastname@example.org.
Article 10 - LEGAL GUARANTEES-RESPONSIBILITY - FORCE MAJEURE
The articles offered for sale on the Site comply with the regulations and are subject to the conditions of guarantees provided by law.
These guarantees are two fold: on the one hand, the legal guarantee of conformity provided for by articles L.217-4 and following of the Consumer Code and on the other hand the legal guarantee against the hidden defects of articles 1641 and following of the Civil Code.
In case of non-compliance or defects, the product may be returned under the conditions provided for in Article 7 hereof.
Duret Paris declines any responsibility as for a difference of color between the photograph of the product presented on the screen and the true color of the product, differences of colors which can legitimately exist between the screen and the reality.
Duret Paris is not liable for the non-performance of all or part of its obligations in the event of the occurrence of a case of force majeure as defined by the positive law. In this case, Duret Paris must inform its customer of the difficulties encountered, in which case customer may, if the difficulties continue for more than 30 days, be reimbursed for his order under the same conditions as stated in Article 7 hereof.
Article 11 - SECURITY,IT AND FREEDOMS
Duret Paris undertakes all necessary precautions to protect the confidentiality of the information provided by the Clients.
The personal data collected on the Site are not intended to be sold, marketed or rented to third parties, they are strictly necessary for the processing and follow-up of the Customer's requests or orders and are only accessible to people of the company authorized by their function to know, and where appropriate to third parties, bodies or authorized authorities.
The database thus created meets the requirements of regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data.
The Customer has the right to access, modify, rectify and oppose the information provided.
Depending on the choices made by the Customer, the latter may accept to receive commercial offers and may at any time no longer subscribe to this Newsletter.
Article 12 - INTELLECTUAL PROPERTY
The intellectual property rights on the Site and all its components are the subject of the right of ownership or exclusive use held by Duret Paris. Therefore, no person is authorized to reproduce, exploit, rebroadcast or use wholly or partially, for any reason whatsoever and on any support whatsoever elements of the Site.
The trademarks or any other distinctive sign of Duret Paris are the exclusive property of Duret Paris.
Article 13 – LITIGATION – Applicable rights and courts
These General Conditions of Sale are governed by French law.
If any of the articles of these conditions is found void, illegal or unenforceable by court order, the other provisions remain applicable.
Any dispute that arises between the parties, after the failure of an amicable settlement of the dispute, will be subject to the exclusive jurisdiction of the Paris Court of First Instance.
Article 14 - COOKIES
Duret Paris respects the measures taken in application of the European Telecom Package Directive, according to which internet users must be informed and give their consent prior to the insertion of trackers.