general terms and conditions
preliminary Article
Maison Duret is a company that sells leather goods. It also makes custom-made saddlery and works in the field of luxury. Indeed, for more than 20 years, Maison Duret has never stopped creating objects as well as leather goods and accessories.
The general conditions of sale (hereinafter the General Conditions of Sale) governing the sale of products offered on the site https://duret-paris.com (hereinafter the Site) are hereby deemed to have force of law:
La Maison DURET, located at 29, rue Duret, 75116 Paris France, +33 (0)1 40 67 93 05, (hereafter Duret Paris).
And
Any other natural person of legal age, non-trading, (hereinafter Customer), having the legal capacity to contract and exclusively domiciled in the countries delivered by the Site.
The resale of items is strictly forbidden to any buyer who would trade them on a professional basis.
Placing an order via the Site implies unreserved acceptance of these General Terms and Conditions of Sale, which are always accessible on the Site and more particularly when the order is placed.
These General Terms and Conditions of Sale may be modified at any time and any new General Terms and Conditions of Sale will then be applicable to any order placed after their publication on the Site. Nevertheless, in the event that the previous General Terms and Conditions of Sale are still accessible to the public via other Internet sites or by any other means, they will no longer be enforceable against Duret Paris.
The distance selling system set up on the Site strictly complies with the requirements for distance selling, and in particular, with articles L.111-1, L.112-1 and L. 221-1 and following of the French Consumer Code.
1- area
Maison Duret is a company that sells leather goods. It also makes custom-made saddlery and works in the field of luxury. Indeed, for more than 20 years, Maison Duret has never stopped creating objects as well as leather goods and accessories.
The general conditions of sale (hereinafter the General Conditions of Sale) governing the sale of products offered on the site https://duret-paris.com (hereinafter the Site) are hereby deemed to have force of law:
La Maison DURET, located at 29, rue Duret, 75116 Paris France, +33 (0)1 40 67 93 05, (hereafter Duret Paris).
And
Any other natural person of legal age, non-trading, (hereinafter Customer), having the legal capacity to contract and exclusively domiciled in the countries delivered by the Site.
The resale of items is strictly forbidden to any buyer who would trade them on a professional basis.
Placing an order via the Site implies unreserved acceptance of these General Terms and Conditions of Sale, which are always accessible on the Site and more particularly when the order is placed.
These General Terms and Conditions of Sale may be modified at any time and any new General Terms and Conditions of Sale will then be applicable to any order placed after their publication on the Site. Nevertheless, in the event that the previous General Terms and Conditions of Sale are still accessible to the public via other Internet sites or by any other means, they will no longer be enforceable against Duret Paris.
The distance selling system set up on the Site strictly complies with the requirements for distance selling, and in particular, with articles L.111-1, L.112-1 and L. 221-1 and following of the French Consumer Code.
2- Products
The products offered for sale on this Site are those available on the Site or in the store on the day of the order.
Each product has a product sheet describing all of its essential characteristics, including its price, photograph, dimensions, composition and available colors.
The customer’s attention should be drawn to the fact that there may be subtle differences between a product and its image, especially with regard to image quality.
The products offered for sale on the Site comply with the regulations in force relating to the safety and health of persons in accordance with both French and European provisions, and in particular with the legislation on regulated chemical substances.
The products offered for sale on the Site also comply with the requirements of the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), which aims to ensure that international trade in wild animal and plant specimens does not threaten the survival of the species to which they belong. The respect of this convention and the formalities that it entails induce an additional delay for the treatment and the shipping of the order.
3- Prices of items on sale
The prices are indicated in euros and all taxes included, taking into account the VAT applicable in France on the day of the order.
Duret Paris reserves the right to modify its prices at any time, it being understood that the price applicable to the client is the one displayed on the Site on the day of the order and confirmed thereafter during the validation of the order.
The delivery costs, which are payable by the customer, are indicated to the latter during the summary of the order before its validation. They are expressed inclusive of all taxes and are added to the selling price of the products.
In accordance with the provisions of Article L. 221-11 of the Consumer Code, a written confirmation is sent to the customer at each delivery specifying the price paid plus the delivery costs charged to him.
In the event of a low or erroneous price being displayed, for whatever reason (human or computer error), the Client will be informed as soon as possible that his order is cancelled, even though it has been validated by Duret Paris.
Orders placed on the Site are broken down into several stages in accordance with the provisions of Article 1125 and following of the Civil Code.
4- Placement of orders
The prices are indicated in euros and all taxes included, taking into account the VAT applicable in France on the day of the order.
Duret Paris reserves the right to modify its prices at any time, it being understood that the price applicable to the client is the one displayed on the Site on the day of the order and confirmed thereafter during the validation of the order.
The delivery costs, which are payable by the customer, are indicated to the latter during the summary of the order before its validation. They are expressed inclusive of all taxes and are added to the selling price of the products.
In accordance with the provisions of Article L. 221-11 of the Consumer Code, a written confirmation is sent to the customer at each delivery specifying the price paid plus the delivery costs charged to him.
In the event of a low or erroneous price being displayed, for whatever reason (human or computer error), the Client will be informed as soon as possible that his order is cancelled, even though it has been validated by Duret Paris.
Orders placed on the Site are broken down into several stages in accordance with the provisions of Article 1125 and following of the Civil Code.
5- payment options
The payment of the purchases is carried out at the time of the placing of the order, by bank card (Credit card, Visa, Eurocard/Mastercard, American express) or by means of a PayPal account.
The Customer’s credit card is debited at the time the order is placed.
The control of the payment by Internet is carried out on line directly with the establishments and banking organizations questioned via the system of security of the transactions on line known as protocol SSL (Secure Socket Layer) equipped with the system 3D Secure.
Purchases made on the Site are thus secured so that the confidentiality of banking information transmitted is ensured by encryption. No credit card number is kept on the Site.
Under certain conditions, Duret Paris reserves the right to ask for additional documents such as a photocopy of the identity card or a proof of address in order to validate the order and send the package.
6- Delivery
The order is usually shipped 4 weeks after receipt of payment.
The items sold are delivered with a delivery note within a period of time that varies according to the delivery service chosen by the Customer.
Several modes of delivery are proposed on the Site:
Delivery in store: La Maison DURET, located at 29, rue Duret, 75116 Paris France, open from Tuesday to Saturday from 9:00 am to 7:30 pm, +33 (0)1 40 67 93 05,
Home Delivery: Products are either shipped via Fedex for overseas with a tracking number and delivered without signature, in this case the delivery time is : 2 to 5 days.
They can either be shipped via Chronopost and delivered against a signature, in which case the delivery time is : 24h. If he chooses this Extra mode, the Client must imperatively contact Duret Paris before choosing this mode of delivery, because it induces higher delivery costs.
They can finally be shipped via Colissimo, delivered against signature, in this case the delivery time is 48 hours.
Regardless of the home delivery method chosen, Duret Paris sends a link to track the package online.
A home delivery in Paris is also possible by courier.
The delivery costs are due by the Customer in addition to the sale price of the products.
The delivery costs are due by the Customer in addition to the sale price of the products.
Delivery costs depend on the delivery method chosen:
Delivery in store: The expenses are offered.
Home delivery: Charges vary depending on the carrier and the delivery area.
In case of non-receipt of the order within the indicated time, the Customer can contact the carrier at the following address: 29 rue Duret 75116 Paris or by phone: 01 40 67 93 05.
In case of non-receipt of the order within the time limit indicated, the Customer can contact the carrier at the following address: 29 rue Duret 75116 Paris or by phone: 01 40 67 93 05.
Upon receipt of the package, the Customer is required to verify the conformity of the products received at the time of delivery. Any anomaly on the packaging or the products must be reported within the legal timeframe upon receipt of the order.
7- right of withdrawal - return of products - refund or exchange
Any Customer who is not satisfied with his or her order may exercise the right of withdrawal provided for in Article L. 221-18 of the Consumer Code within fourteen days of receipt of the article to exercise this right without having to justify his or her decision.
The notification of the right of withdrawal is made by mail to the address indicated: .
In case of withdrawal, the Client must return the item(s) no later than fourteen days after notifying Duret Paris of his decision to withdraw from his order.
The return is done either in store for France, or by mail for international customers.
The item must be returned in its original condition, as any item returned incomplete, damaged or soiled cannot be accepted.
The costs and risks related to the return are the responsibility of the Customer.
Subject to the conditions mentioned above, Duret Paris will reimburse as soon as possible the amount including all taxes of the item returned to the Customer. The refund will be made by the same means of payment as the one used for the initial transaction.
The customer has the possibility to exchange the delivered items.
8- Condition related to customized items
Duret Paris also offers a customization service for certain products.
In the case of a personalized request or a custom-made belt, the right of withdrawal previously indicated cannot be exercised in accordance with the provisions of Article L. 221-28 of the Consumer Code.
For special requests or custom padding, the customer cannot exchange or return the delivered items, nor be refunded.
These items have a longer order processing time than items manufactured without personalization, 5 weeks.
9- After sales
The after-sales service is in charge of carrying out repairs due to wear and tear of the articles, but also repairs within the framework of the legal guarantees.
Contact information for after-sales service: La Maison DURET, 29, rue Duret, 75116 Paris France, +33 (0) 1 40 67 93 05, .
10- legal guarantees - liability - force majeure
The items offered for sale on the Site comply with the regulations in force and are subject to the warranty conditions provided by law.
These guarantees are twofold: on the one hand, the legal guarantee of conformity provided by articles L.217-4 and following of the Consumer Code and on the other hand the legal guarantee against hidden defects of articles 1641 and following of the Civil Code.
Duret Paris is not responsible for the non-fulfillment of all or part of its obligations in the event of a case of force majeure as defined by positive law. In this case, Duret Paris will have to inform its client of the difficulties encountered, which client may, if the difficulties persist for more than 30 days, be reimbursed for his order under the same conditions as set forth in Article 7 hereof.
Duret Paris declines all responsibility for any difference in color between the photograph of the product presented on the screen and the actual color of the product, as differences in color may legitimately exist between the screen and reality.
Duret Paris is not responsible for the non-performance of all or part of its obligations in the event of a case of force majeure as defined by positive law. In this case, Duret Paris must inform its customer of the difficulties encountered, in which case the customer may, if the difficulties persist for more than 30 days, be reimbursed for his order under the same conditions as those set forth in Article 7 hereof.
11- security, data liberties and processing
Duret Paris undertakes to take all necessary precautions to protect the confidentiality of the information provided by the Clients.
Any dispute that may arise between the parties, after the failure of an amicable settlement of the dispute, will be subject to the exclusive jurisdiction of the Tribunal de Grande Instance de Paris.
The database thus created meets the requirements of Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The Customer has the right to access, modify, rectify and oppose the information provided.
Depending on the choices made by the Customer, the latter may accept to receive commercial offers and may at any time no longer subscribe to this Newsletter.
12- intellectual property
If any of the articles of the present conditions are found to be invalid, illegal or unenforceable by a court decision, the other provisions shall remain applicable.
The present General Conditions of Sale are governed by French law.
13- disputes - applicable law and courts
If any of the articles of the present conditions are found to be invalid, illegal or unenforceable by a court decision, the other provisions shall remain applicable.
The present General Conditions of Sale are governed by French law.
14- cookies
Duret Paris respects the measures taken in application of the European directive known as the “Telecom Package”, according to which Internet users must be informed and give their consent prior to the insertion of tracers.